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Innovative UK health and life insurer boosts sales with Microsoft CRM


Vitality, one of the most distinctive life and health insurers on the British market, has revamped its entire lead management process via an intensive business process redesign linked to the introduction of leading-edge CRM techniques with Dynamics. The project has doubled the team’s contribution to group income in just seven months and even higher targets for the team are now feasible, says the business owner.
Pioneering insurance model automatically pays travelers for delayed flights

Swiss Re

Based in Zurich, Switzerland, Swiss Re Group is a leading wholesale provider of reinsurance and insurance. The second-largest reinsurance company in the world, Swiss Re has offices in more than 25 countries and reported revenue of US$33 billion in 2016. To break away from traditional business models, the company created a digital platform based on Microsoft Azure and launched a pioneering micro-insurance service that automatically reimburses airline passengers for delayed flights. More innovative projects are underway as the company takes advantage of a DevOps workflow combined with Azure platform-as-a-service offerings.
GEICO turbocharges insurance innovation in the cloud


By adopting a DevOps development strategy and transitioning development to Microsoft Azure, GEICO is working to engage customers more personally and dynamically. With the help of partner Applied Information Sciences, GEICO is moving to the cloud with a focus on increased efficiency, greater application availability, and lower costs.
Dutch residents get insurance portal built with Java, running on Microsoft Azure

Stichting De Poliskluis

The mijnverzekeringenopeenrij.nl portal provides millions of Dutch consumers one consolidated location to find all of their insurance information. All policies for any insurance provider are presented in an easy-to-use interface via one single overview page. The portal, running Linux Virtual Machines on Microsoft Azure, is built in Java. It uses an array of open source technologies including Spring Boot, Akka, Docker, and Scala.
Leading global insurance company improves actuarial calculation capability while generating savings


Voted the most admired life and health insurance company by Fortune magazine in 2015, MetLife is a global provider of life insurance, annuities, employee benefits and asset management. MetLife offers its customers many financial products tailored to meet their unique needs, and critical to its success is the ability to perform complex actuarial modeling of business data. To this end, the company shifted some of the high-performance computing and data processing this modeling requires to the Microsoft Azure cloud platform. MetLife benefited from the flexibility and scalability of Azure data processing capabilities to achieve faster, more accurate actuarial calculations and save significant infrastructure costs, which resulted in more value for the company, its customers, and other stakeholders around the world.
Rand Mutual Assurance migrates to Microsoft Azure, Office 365

Rand Mutual Assurance

The Rand Mutual Assurance Company, a South African non-profit mutual assurance company, moves to the cloud to drive improved efficiencies and reduced infrastructure costs.
PT. AIA FINANCIAL uses technology to transform the way it reaches and engages customers

AIA Indonesia

PT. AIA FINANCIAL or AIA Indonesia has been a trusted source of insurance for—over 20 years—becoming one of the top multinationals in the country by continuously improving its technology and communications practices. Working with Microsoft, AIA Indonesia continues to maximize the power of digital technology to build trusted relationships with customers, agencies, bank and business partners to become the nation’s preferred insurance company.
Risk management firm reinvents workplace with cloud tools to compete in a digital world


Assurant, a global provider of risk management solutions, needed to adapt to increasingly digital insurance and risk management markets and customer expectations for near real-time service. It uses Microsoft Office 365 for a more agile and connected work environment, anchored by an intranet that enables global collaboration. Claims representatives expedite claims processing by sharing data from the field and improve customer service through automated business processes and instant access to colleagues’ expertise.
Leading European insurance firm transforms online services with Azure

If Skadeförsäkring Holding AB

If P&C Insurance is a leading property and casualty insurance company in the Nordic and Baltic regions of Europe with approximately 3.6 million customers. Keeping content and services up to date in its Baltic web portals had become an increasingly burdensome task, and If P&C Insurance realized that it was time for a technology refresh.
Italian insurance firm upholds its traditional values with a modern CRM solution

Vittoria Assicurazioni S.p.A.

Life can change in an instant and insurance agency Vittoria Assicurazioni SpA understands that better than most. After opening 100 new agencies in three years, this 95-year-old firm realized it needed a tool to increase companywide transparency and support more efficient communication to ensure the success of both clients and agents. Vittoria Assicurazioni decided Microsoft Dynamics CRM Online was the right choice because it offered operational flexibility and the ability to customize to the agency’s internal processes.

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