{"id":23518,"date":"2023-05-11T08:00:00","date_gmt":"2023-05-11T15:00:00","guid":{"rendered":"https:\/\/azure.microsoft.com\/en-us\/blog\/?p=23518"},"modified":"2025-06-16T05:44:08","modified_gmt":"2025-06-16T12:44:08","slug":"navigating-the-space-between-productivity-and-developer-happiness","status":"publish","type":"post","link":"https:\/\/azure.microsoft.com\/en-us\/blog\/navigating-the-space-between-productivity-and-developer-happiness\/","title":{"rendered":"Navigating the SPACE between productivity and developer happiness"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Early in my career, I worked as a developer and system administrator. I loved my teams and projects and noticed that many of the things engineers talked about when we were really getting work done (\u201cbeing productive\u201d) just didn\u2019t make it to the weekly or monthly reports our management seemed to care about. For example, the reports only captured a few things, like the tests we had executed in burndown charts and the number of bugs closed. And while those things were important, they missed the rest of the important work we did that really contributed to our projects shipping and our systems staying online, like being able to focus, working well with teams, and solving hard problems.&nbsp;To reflect our renewed focus on the overall developer experience, I am excited to share that we are rebranding Developer Velocity Lab to&nbsp;<a href=\"https:\/\/www.microsoft.com\/en-us\/research\/group\/developer-velocity-lab\/\" target=\"_blank\" rel=\"noreferrer noopener\">Developer Experience Lab<\/a>. And that\u2019s just the start.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-space-framework-and-new-joint-research-with-vista-equity-partners-to-help-developers\">The SPACE framework and new joint research with Vista Equity Partners to help developers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Metrics that only look at activities, or purely focus on speed and volume don\u2019t capture the important capabilities required to make a project successful. They also miss the ways that tools, culture, and processes intersect to help or hinder the code\u2019s journey to the customer. I realized that by focusing on output instead of outcomes, organizations were only getting a partial view of what it means to make an impact building systems and software; this is truer today than ever before with increasingly complex systems and changing market and customer demands.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This led me to a line of research that became my first book,&nbsp;<em><a href=\"https:\/\/nicolefv.com\/book\" target=\"_blank\" rel=\"noreferrer noopener\">Accelerate: the Science of Lean Software and DevOps<\/a><\/em>. Exploring these ideas further with Microsoft and GitHub, we released the&nbsp;<a href=\"https:\/\/queue.acm.org\/detail.cfm?id=3454124\" target=\"_blank\" rel=\"noreferrer noopener\">SPACE framework<\/a>, which presents a holistic framework to evaluate developer productivity using five dimensions:&nbsp;<strong>S<\/strong>atisfaction,&nbsp;<strong>P<\/strong>erformance,&nbsp;<strong>A<\/strong>ctivity,&nbsp;<strong>C<\/strong>ommunication, and&nbsp;<strong>E<\/strong>fficiency. We also investigated ways to help developers have better days more consistently and found the developer experience is a central factor in not only personal productivity, but also well-being and satisfaction;&nbsp;<a href=\"https:\/\/github.blog\/2021-05-25-octoverse-spotlight-good-day-project\/\" target=\"_blank\" rel=\"noreferrer noopener\">the Good Day Project<\/a>&nbsp;shares our findings and continues to influence teams and projects.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Today, Microsoft and GitHub are expanding this vision by applying our research to help build tools and environments that help developers do what they do best: create. As part of this effort,&nbsp;<a href=\"https:\/\/aka.ms\/hybridworkpaper\" target=\"_blank\" rel=\"noreferrer noopener\">we\u2019re announcing new research<\/a>&nbsp;with&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/vista-equity-partners\/\" target=\"_blank\" rel=\"noreferrer noopener\">Vista Equity Partners<\/a>, a leading global asset manager with more than two decades of experience investing exclusively in enterprise software, data, and technology-enabled organizations.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"beyond-velocity-a-holistic-way-to-understand-software-developers\">Beyond velocity: A holistic way to understand software developers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Productivity in the software world can\u2019t be boiled down to lines of code written, commits made, or pull requests completed. Often, fewer lines of elegant, easy-to-read code are better than large, complex blocks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There is much more to developers\u2019 work than just writing code, too. Developers contribute to the success of their teams by doing work that doesn\u2019t show up in traditionally-measured activity metrics. For example, there are stand-up meetings and collaborations that help a software project stay on course, we contribute to project docs and architectural diagrams, and there are times you just grab coffee to mentor or stop by to help debug some code. How do we fold these intangibles into the productivity discussion?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We also know there\u2019s a strong correlation between process efficiency and job satisfaction. Streamlining tasks and processes can help facilitate developers\u2019 abilities to&nbsp;<a href=\"https:\/\/github.blog\/2021-05-25-octoverse-spotlight-good-day-project\/\" target=\"_blank\" rel=\"noreferrer noopener\">find their flow state<\/a>&nbsp;and string together those good, productive days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By shifting the name of Microsoft and GitHub\u2019s joint research lab from the Developer Velocity Lab to the Developer Experience Lab, we\u2019re putting developers and their experience at the center of this discussion and focusing on a holistic approach that considers the individual, organizational, and community outcomes that really matter. The SPACE framework was developed to make sense of this complexity; beyond that, the SPACE framework gives us a multi-dimensional blueprint for creating fulfilling experiences that recognize support developer happiness and well-being are key components of work and productivity.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-new-developer-experience-lab\">The new Developer Experience Lab<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The goals for our work at Microsoft and GitHub through the Developer Experience Lab are to remove friction in the developer experience, advance DevOps practices, and resolve the technical and real-world inefficiencies that keep code from reaching the cloud.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As part of that, this week we\u2019re announcing new research with&nbsp;<a href=\"https:\/\/twitter.com\/vista_equity\" target=\"_blank\" rel=\"noreferrer noopener\">Vista Equity Partners<\/a>&nbsp;that provides a deeper look into&nbsp;<a href=\"https:\/\/aka.ms\/hybridworkpaper\" target=\"_blank\" rel=\"noreferrer noopener\">what developers want and need<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As expected, our research found that the capabilities and user experience of development tools play a huge role in developers\u2019 ability to focus and innovate\u2014and the importance of tools goes beyond just providing a place to code. Over the past few years, remote and hybrid work has become the norm, and developers rely on their tools to facilitate the collaboration, connection, and work processes that are so critical to building software.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Findings like these are guiding how we think about supporting developers in the field. The Developer Experience Lab is connecting what we\u2019re learning about developer happiness to our policy guidance and to Microsoft\u2019s next generation of developer tools, including some groundbreaking work with AI.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ai-as-your-copilot\">AI as your copilot<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Along with the monumental shift to hybrid work, AI is making headlines across industries. We\u2019re already seeing its impact on software development, and we\u2019re imagining ways to pair AI tools with human programmers to amplify developers\u2019 abilities and help spark innovation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To this end, we\u2019ve developed and released&nbsp;<a href=\"https:\/\/github.com\/features\/copilot\" target=\"_blank\" rel=\"noreferrer noopener\">GitHub Copilot<\/a>, an AI assistant across GitHub apps. As the name implies, Github Copilot is a tool that works alongside people to augment and assist their work. For developers, that means handling tasks that would typically cause an interruption, such as locating a code library, building repetitive infrastructure, or spotting bugs. Native GitHub Copilot integrations simplify everything from pull requests to code reviews, and they\u2019re delivered through an engaging, streamlined interface.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Looking ahead, we\u2019re also thinking about how we can use AI to help organizations evaluate their level of skill, productivity, and developer happiness within the context of SPACE. By helping organizations find the most useful metrics for their environment and applying advanced analytics, we can make it easier for them to optimize processes and engage with developers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Developers, too, have long found value in tracking their own productivity, both to assess their own skills and methodologies, and to improve collaboration. We\u2019ll continue to innovate here as well, exploring how to deliver high-value insights so developers can get the most of out their days.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"providing-the-right-experience-to-build-better-code\">Providing the right experience to build better code<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As the demand for software innovation continues to boom, there is increasing pressure on developers tasked with building the future. Studying their complex world of code, products, policies, communities, and culture is a passion of mine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I\u2019m excited to be a researcher here at Microsoft, where we can reimagine and research the future of the developer experience. The Developer Experience Lab team is a group of experts from a variety of backgrounds conducting socio-technical research. This allows us to ask deep, interesting questions about the developer experience and how to best enable it, and then amplify those findings through new tools, technologies, and best practices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"learn-more-about-the-developer-experience-lab\">Learn more about the Developer Experience Lab<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We are still in the early stages of this journey, and we hope you\u2019ll join us on the ride. You can stay up to date on everything we\u2019re working on at&nbsp;<a href=\"https:\/\/aka.ms\/devexlab\" target=\"_blank\" rel=\"noreferrer noopener\">Developer Experience Lab<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To reflect our renewed focus on the overall developer experience, we are excited to share that we are rebranding Developer Velocity Lab to Developer Experience Lab.<\/p>\n","protected":false},"author":54,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","_alt_title":"","footnotes":"","msx_community_cta_settings":[]},"categories":[1456],"tags":[],"audience":[3057,3055,3056],"content-type":[1497],"product":[3157],"tech-community":[],"topic":[],"coauthors":[2577],"class_list":["post-23518","post","type-post","status-publish","format-standard","hentry","category-devops","audience-data-professionals","audience-developers","audience-it-implementors","content-type-partnerships","product-github-copilot","review-flag-microsofts","review-flag-new-1680286579-546"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Navigating the SPACE between productivity and developer happiness | Microsoft Azure Blog<\/title>\n<meta name=\"description\" content=\"We are rebranding Developer Velocity Lab to Developer Experience Lab to improve developer experiences. 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