Find the Azure support options that best meet your needs.
Explore Azure support plans
Trial, testing and development
If you're using Azure in a nonproduction environment or just trying it out, choose the Developer plan to get an initial response to your Azure technical support requests within one business day.
When you’re running a production workload on Azure, get Azure technical support initial response times between one hour and one business day, based on case severity, with the Standard plan.
If you need faster response times, advisory services, and high-severity incident escalation management from a collaborative management pool, choose Professional Direct (ProDirect) support.
Comprehensive Microsoft technology support
If you need company-wide support across Azure and other Microsoft technologies, consider enterprise support.
Engage with support
Create an Azure support requestAll Azure customers have access to billing and subscription management support. Technical support is available to customers with a support plan.
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Connect with community supportAsk questions, get answers, and connect with Microsoft engineers and Azure community experts.
Get helpful tools to manage your resources
Track the status of your Azure services and optimise your resources using real-time dashboards, customised recommendations and alerts.
Stay informed with Azure Service Health
Get a personalised dashboard and alerts about Azure service issues and planned maintenance that affect your services. If you're already using Azure, log in to see your dashboard.Learn about Azure Service Health
Access self-service resources
Get answers to frequently asked questions about how Azure support plans work.
Use Microsoft cost management features to monitor, control, and optimise your Azure investment.
Troubleshoot issues that you may experience when you sign up for a new account in the Azure portal.
Explore topics in depth through guided paths, or use individual modules to accomplish a specific task.
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