Dynamics 365 for Customer Insights

Transform your customer data into intelligent insights

Bring together any kind of customer data

Connect to any kind of data store or app data entity, at any scale, with pre-built connectors for sources like Dynamics 365. Easily build connectors for your unique data sets. Capture, store and analyse customer data at any scale.

Actionable customer insights

Use pre-built KPIs to understand your customer’s journey at-a-glance with near real-time updates. Personalise the customer experience by understanding their needs. Measure and track the health of customer relationships.

Extend the solution for your unique needs

Extend the solution by enabling business-specific KPIs and out-of-the-box industry-relevant dashboards. Leverage Microsoft’s rich partner network to build vertical-specific solutions and capabilities.

Accelerate time to value

Get started with a finished solution and extend it with a rich implementation layer of SDKs and APIs. Get the capacity you need with a security-enhanced, hyperscale cloud.

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Try Customer Insights with a free Azure account