What is a Preview (beta) service or feature?

Microsoft may provide access to Azure preview, beta, or other pre-release features, services, software, or regions, to obtain feedback and for evaluation purposes. Previews which are available are identified by a “Preview” tag in the Azure Portal. They are also listed on the Preview page or in the Preview section of the Azure Portal. There are many different kinds of Preview Services and Features for Microsoft Azure, with service availability and programme access being the biggest differentiators:

  • Public Preview: made available to Microsoft Azure subscribers through the Azure Portal, these services are intended to be used as an early-look into what is coming and as a chance to test upcoming services and features.
  • Private Preview: provided only to small subset of customers, in direct contact with the Azure Engineering teams, focused on direct and constant feedback during the development phase of a service
  • Limited Preview: a fixed and limited number of customers can have access to this Preview programme, and once a maximum threshold is met, no more users are allowed into the programme. When Microsoft offers you early access to Azure preview services and features, they are subject to reduced or different service terms as set forth in your service agreement and the preview supplemental terms. Preview Services and Features are provided “as-is”, “with all faults” and “as available” and are excluded from the Service SLAs or any Limited Warranties provided by Microsoft for Azure Services released to general availability (GA) and are made available to you on the condition that you agree to these terms of use, which supplement your agreement governing use of Microsoft Azure.

Related questions and answers

  • If you purchased your support plan through the Azure website or Azure portal or if you have one under a Microsoft Customer Agreement, you may cancel your existing plan and then purchase a higher-tier plan in the Azure portal.

    If you have an Enterprise Agreement, contact your Microsoft representative or partner.

  • You may purchase a support plan online through the Azure website or Azure portal. A support plan is also available with a Microsoft Customer Agreement. If you have an Enterprise Agreement and you would like to purchase a Professional Direct support plan, contact your Microsoft representative or partner.

  • If you purchased your support plan through the Azure website or Azure portal or if you have one under a Microsoft Customer Agreement, we will automatically renew it using the payment method on file.

    If you purchased your support plan through a Microsoft representative or partner, they will notify you when it is time to renew.

  • If you purchased your support plan through the Azure website or Azure portal or if you have one under a Microsoft Customer Agreement, you can make changes in the Azure portal. To change your support plan, you must first cancel your existing plan and then purchase a new one. To cancel, select the support plan subscription you want to cancel, and then select Cancel subscription*.

    If you have questions about changing or cancelling your support plan, create a new support request. For Issue type*, select Subscription management*. Select the applicable support plan and then select Request for cancellation of a subscription*. Because support plans are billed monthly, you won’t get a prorated refund if you cancel before the end of the month.

    If you purchased your support plan through a Microsoft representative or partner, contact them for assistance.

  • You will be billed monthly. See the Azure Cost Management and Billing documentation for more information.

  • The monthly support plan cost covers one billing account, regardless of how many subscriptions or users are on the account.

    All subscriptions under a billing account share the same support plan, and all users with admin/owner access to any of the subscriptions under the account with a support plan are entitled to support for those subscriptions. Go to the Azure portal to see the list of subscriptions in your account.