What format does the tool expect the file content to be?

We support two formats of files for ingestion.

  1. .tsv: QnA contained in the format Question-Answer
  2. .txt, .docx, .pdf: QnA contained as regular FAQ content, i.e. sequence of questions and answers.

Related questions and answers

  • If you purchased your support plan through the Azure website or Azure portal or if you have one under a Microsoft Customer Agreement, you may cancel your existing plan and then purchase a higher-tier plan in the Azure portal.

    If you have an Enterprise Agreement, contact your Microsoft representative or partner.

  • You may purchase a support plan online through the Azure website or Azure portal. A support plan is also available with a Microsoft Customer Agreement. If you have an Enterprise Agreement and you would like to purchase a Professional Direct support plan, contact your Microsoft representative or partner.

  • If you purchased your support plan through the Azure website or Azure portal or if you have one under a Microsoft Customer Agreement, we will automatically renew it using the payment method on file.

    If you purchased your support plan through a Microsoft representative or partner, they will notify you when it is time to renew.

  • If you purchased your support plan through the Azure website or Azure portal or if you have one under a Microsoft Customer Agreement, you can make changes in the Azure portal. To change your support plan, you must first cancel your existing plan and then purchase a new one. To cancel, select the support plan subscription you want to cancel, and then select Cancel subscription*.

    If you have questions about changing or cancelling your support plan, create a new support request. For Issue type*, select Subscription management*. Select the applicable support plan and then select Request for cancellation of a subscription*. Because support plans are billed monthly, you won’t get a prorated refund if you cancel before the end of the month.

    If you purchased your support plan through a Microsoft representative or partner, contact them for assistance.

  • The monthly support plan cost covers one billing account, regardless of how many subscriptions or users are on the account.

    All subscriptions under a billing account share the same support plan, and all users with admin/owner access to any of the subscriptions under the account with a support plan are entitled to support for those subscriptions. Go to the Azure portal to see the list of subscriptions in your account.

  • You will be billed monthly. See the Azure Cost Management and Billing documentation for more information.