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Health Bot pricing

A managed service purpose-built for development of virtual healthcare assistants

The Health Bot service is a cloud platform that empowers developers in healthcare organisations to build and deploy, intelligent and compliant AI-powered virtual health assistants with built-in medical intelligence and built-in extensibility tools that enhance processes, reduce costs and improve patient outcomes.

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Prices are estimates only and are not intended as actual price quotes. Actual pricing may vary depending on the type of agreement entered with Microsoft, date of purchase, and the currency exchange rate. Prices are calculated based on US dollars and converted using London closing spot rates that are captured in the two business days prior to the last business day of the previous month end. If the two business days prior to the end of the month autumn on a bank holiday in major markets, the rate setting day is generally the day immediately preceding the two business days. This rate applies to all transactions during the forthcoming month. Sign in to the Azure pricing calculator to see pricing based on your current programme/offer with Microsoft. Contact an Azure sales specialist for more information on pricing or to request a price quote. See frequently asked questions about Azure pricing.

Plan name Price Overage
Free $-/month

3,000 Messages (up to 10 messages per second)
200 MCUs
Not available on the free tier (service blocked at the message limit)
Standard $-/month

10,000 Messages (up to 100 messages per second)
1,000 MCUs
$- per 1,000 messages

$- per MCU

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Additional resources

Health Bot

Learn more about Health Bot features and capabilities.

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  • The free Health Bot plan is rate limited to 10 messages per second and usage is limited 3,000 messages and 100 MCUs per month. There is no time limit or feature limitations and this plan is perfect for experimenting with health bot to build a POC or a demo before going to production with a paid plan.
  • An MCU is a Medical Content Consumption Unit. Essentially, it is an additional cost incurred for the use of certain third-party medical content that is licensed by Microsoft and made available through the service. Typically MCUs will represent encounters with third-party content (such as the Infermedica symptom checker).
  • Most scenarios in Health Bot will not spin the MCU meters. For example, traffic from tenant-authored scenarios, including Health Bot templates (such as the CDC COVID-19 triage and Back to Work scenarios) will not consume MCUs. Additionally, built-in first-party scenarios that surface freely available medical content, such as drugs and condition information from NIH will also not consume MCUs.
  • You can upgrade and downgrade your Health Bot plan freely.

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