Service-level agreements
Read the SLAs to learn about our uptime guarantees and downtime credit policies
Service-level agreements (SLAs) describe Microsoft’s commitments for uptime and connectivity. The SLAs for individual Azure services are listed below.
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AI + Machine Learning
- Azure Bot Services Intelligent, serverless bot services that scale on demand
- Microsoft Genomics Power genome sequencing & research insights
- Machine Learning Studio Easily build, deploy and manage predictive analytics solutions
- Azure Machine Learning Bring AI to everyone with an end-to-end, scalable, trusted platform with experimentation and model management
- Azure Cognitive Services Add smart API capabilities to enable contextual interactions
- Health Bot A managed service purpose-built for development of virtual healthcare assistants
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Analytics
- Azure Synapse Analytics Limitless analytics service with unmatched time to insight
- Azure Databricks Fast, easy and collaborative Apache Spark-based analytics platform
- HDInsight Provision cloud Hadoop, Spark, R Server, HBase and Storm clusters
- Data Factory Hybrid data integration at enterprise scale, made easy
- Azure Stream Analytics Real-time analytics on fast-moving streams of data from applications and devices
- Data Lake Analytics Distributed analytics service that makes big data easy
- Event Hubs Receive telemetry from millions of devices
- Power BI Embedded Embed fully interactive, stunning data visualisations in your applications
- Azure Analysis Services Enterprise-grade analytics engine as a service
- Data Catalog Get more value from your enterprise data assets
- Azure Data Lake Storage Massively scalable, secure data lake functionality built on Azure Blob Storage
- Azure Data Lake Storage Gen1 Hyper-scale repository for big data analytics workloads
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Blockchain
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Compute
- Virtual Machines Provision Windows and Linux virtual machines in seconds
- Virtual Machine Scale Sets Manage and scale up to thousands of Linux and Windows virtual machines
- Azure Kubernetes Service (AKS) Simplify the deployment, management and operations of Kubernetes
- Azure functions Process events with serverless code
- Service Fabric Develop microservices and orchestrate containers on Windows or Linux
- App Service Quickly create powerful cloud apps for web and mobile
- Batch Cloud-scale job scheduling and compute management
- Cloud Services Create highly available, infinitely scalable cloud applications and APIs
- Azure VMware Solution by CloudSimple Run your VMware workloads natively on Azure
- Azure Spring Cloud A fully managed Spring Cloud service, jointly built and operated with VMware
- Azure VMware Solution Run your VMware workloads natively on Azure
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Containers
- Azure Kubernetes Service (AKS) Simplify the deployment, management and operations of Kubernetes
- Service Fabric Develop microservices and orchestrate containers on Windows or Linux
- Container Registry Store and manage container images across all types of Azure deployments
- Azure Red Hat OpenShift Fully managed OpenShift service, jointly operated with Red Hat
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Databases
- Azure Cosmos DB Fast NoSQL database with open APIs for any scale
- Azure SQL Database Managed, intelligent SQL in the cloud
- Azure Database for MySQL Fully managed, scalable MySQL database
- Azure Database for MariaDB Managed MariaDB database service for app developers
- Azure Database for PostgreSQL Fully managed, intelligent and scalable PostgreSQL
- Azure Synapse Analytics Limitless analytics service with unmatched time to insight
- Azure Cache for Redis Accelerate applications with high-throughput, low-latency data caching
- Azure SQL Managed Instance Managed, always up-to-date SQL instance in the cloud
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Developer Tools
- Azure DevOps Services for teams to share code, track work and ship software
- Azure Lab Services Set up labs for classrooms, trials, development and testing, and other scenarios
- Azure DevTest Labs Quickly create environments using reusable templates and artifacts
- App Configuration Fast, scalable parameter storage for app configuration
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DevOps
- Azure DevOps Services for teams to share code, track work and ship software
- Visual Studio App Centre Continuously build, test, release and monitor your mobile and desktop apps
- Azure Lab Services Set up labs for classrooms, trials, development and testing, and other scenarios
- Azure DevTest Labs Quickly create environments using reusable templates and artifacts
- Azure Monitor Full observability into your applications, infrastructure and network
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Hybrid + Multicloud
- Azure Arc Bring Azure services and management to any infrastructure
- Azure Sentinel Put cloud-native SIEM and intelligent security analytics to work to help protect your enterprise
- Security Center Unify security management and enable advanced threat protection across hybrid cloud workloads
- Azure ExpressRoute Dedicated private-network fibre connections to Azure
- Azure Active Directory Synchronise on-premises directories and enable single sign-on
- Azure DevOps Services for teams to share code, track work and ship software
- Azure Database for PostgreSQL Fully managed, intelligent and scalable PostgreSQL
- Azure IoT Edge Extend cloud intelligence and analytics to edge devices
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Identity
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Integration
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Internet of Things
- Azure IoT Hub Connect, monitor and manage billions of IoT assets
- Azure IoT Edge Extend cloud intelligence and analytics to edge devices
- Azure IoT Central Accelerate the creation of IoT solutions
- Azure Digital Twins Build next-generation IoT spatial intelligence solutions
- Azure Time Series Insights Explore and analyse time-series data from IoT devices
- Azure Maps Simple and secure location APIs provide geospatial context to data
- Azure RTOS Making embedded IoT development and connectivity easy
- Azure functions Process events with serverless code
- Event Grid Get reliable event delivery at massive scale
- Azure Machine Learning Bring AI to everyone with an end-to-end, scalable, trusted platform with experimentation and model management
- Machine Learning Studio Easily build, deploy and manage predictive analytics solutions
- Azure Stream Analytics Real-time analytics on fast-moving streams of data from applications and devices
- Azure Logic Apps Automate the access and use of data across clouds without writing code
- Notification Hubs Send push notifications to any platform from any back-end
- Azure Cosmos DB Fast NoSQL database with open APIs for any scale
- API Management Publish APIs to developers, partners and employees securely and at scale
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Management and Governance
- Azure Advisor Your personalised Azure best practices recommendation engine
- Azure Backup Simplify data protection and protect against ransomware
- Azure Site Recovery Keep your business running with built-in disaster recovery service
- Automation Simplify cloud management with process automation
- Traffic Manager Route incoming traffic for high performance and availability
- Network Watcher Network performance monitoring and diagnostics solution
- Azure Managed Applications Simplify management of cloud offerings
- Azure Monitor Full observability into your applications, infrastructure and network
- Azure Migrate Easily discover, assess, right-size and migrate your on-premises VMs to Azure
- Scheduler Run your jobs on simple or complex recurring schedules
- Azure Policy Implement corporate governance and standards at scale for Azure resources
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Media
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Migration
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Mixed Reality
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Mobile
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Networking
- Application Gateway Build secure, scalable and highly available web front ends in Azure
- VPN Gateway Establish secure, cross-premises connectivity
- Azure DNS Host your DNS domain in Azure
- Content Delivery Network Ensure secure, reliable content delivery with broad global reach
- Traffic Manager Route incoming traffic for high performance and availability
- Azure ExpressRoute Dedicated private-network fibre connections to Azure
- Network Watcher Network performance monitoring and diagnostics solution
- Load Balancer Deliver high availability and network performance to your applications
- Azure Firewall Native firewalling capabilities with built-in high availability, unrestricted cloud scalability and zero maintenance
- Azure Front Door Scalable, security-enhanced delivery point for global, microservice-based web applications
- Virtual WAN Optimise and automate branch-to-branch connectivity through Azure
- Web Application Firewall A cloud-native web application firewall (WAF) service that provides powerful protection for web apps
- Azure Private Link Private access to services hosted on the Azure platform, keeping your data on the Microsoft network
- Azure Firewall Manager Central network security policy and route management for globally distributed, software-defined perimeters
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Storage
- Storage Accounts Durable, highly available and massively scalable cloud storage
- Managed Disks Persistent, secured disk storage for Azure virtual machines
- Azure Data Lake Storage Massively scalable, secure data lake functionality built on Azure Blob Storage
- Azure Data Lake Storage Gen1 Hyper-scale repository for big data analytics workloads
- StorSimple Lower costs with an enterprise hybrid cloud storage solution
- Azure NetApp Files Enterprise-grade Azure file shares, powered by NetApp
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Security
- Azure Sentinel Put cloud-native SIEM and intelligent security analytics to work to help protect your enterprise
- Security Center Unify security management and enable advanced threat protection across hybrid cloud workloads
- Key Vault Safeguard and maintain control of keys and other secrets
- Application Gateway Build secure, scalable and highly available web front ends in Azure
- Azure Information Protection Better protect your sensitive information – whenever, wherever
- Azure Dedicated HSM Manage hardware security modules that you use in the cloud
- VPN Gateway Establish secure, cross-premises connectivity
- Azure Active Directory Synchronise on-premises directories and enable single sign-on
- Azure DDoS Protection Protect your applications from Distributed Denial of Service (DDoS) attacks
- Azure Defender Protect hybrid cloud workloads
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Web
- App Service Quickly create powerful cloud apps for web and mobile
- API Management Publish APIs to developers, partners and employees securely and at scale
- Content Delivery Network Ensure secure, reliable content delivery with broad global reach
- Azure Cognitive Search AI-powered cloud search service for mobile and web app development
- Azure SignalR Service Add real-time web functionalities easily
- Notification Hubs Send push notifications to any platform from any back-end
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Windows Virtual Desktop
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