Dynamics 365 for Customer Insights
Transform your customer data into intelligent insights
- Get up and running quickly with a finished solution
- Bring together any kind of customer data at any scale with pre-built connectors
- Extend the solution by enabling business-specific KPIs and industry-specific dashboards
- Take advantage of the rich Microsoft partner network to build vertical solutions and capabilities
- Use cloud flexibility to scale up quickly and securely
Bring together any kind of customer data
Connect to any kind of data store or app data entity, at any scale, with pre-built connectors for sources such as Salesforce and Dynamics 365. Build connectors for your unique data sets. Capture, store and analyse customer data at any scale.
Actionable customer insights
Use pre-built KPIs to understand your customer’s journey at a glance with near real time updates. Personalise the customer experience by understanding their needs. Measure and track the health of customer relationships.
Extend the solution for your unique needs
Extend the solution by enabling business-specific KPIs and out-of-the-box, industry-relevant dashboards. Leverage Microsoft’s rich partner network to build vertical-specific solutions and capabilities.
Accelerate time to value
Get started with a finished solution and extend it with a rich implementation layer of SDKs and APIs. Get the capacity you need with a security-enhanced, hyperscale cloud.