What are considered local business hours for support?

For North America, Business Hours are defined as 6:00 a.m. to 6:00 p.m. Pacific time, Monday to Friday, excluding holidays for North America. Business Hours change by country and by the local holiday calendar. For most countries in the world, Business Hours refer to the hours between 9:00 a.m. and 5:00 p.m. during week days (weekends and holidays excluded)

Related questions and answers

  • Your Azure for Students subscription will provide you with access to certain software developer tools available to download for free. You must have a current, active Azure for Students subscription to access the software developer tools. Once you have signed up with Azure for Students, you can download this software through the Education Hub.

  • No, you can’t apply your credit to Azure Marketplace offers. However, many Azure Marketplace partners offer free trials and/or free tier plans for their solutions.

  • No. Signing up is free and does not require a credit card.

  • Azure for Students gets you started with USD 100 in Azure credits to be used within the first 12 months plus select free services (subject to change) without requiring a credit card at sign-up.

  • If you decide not to upgrade at the end of 12 months or after you've exhausted your USD 100 credit, whichever comes first, any products you've deployed will be decommissioned and you won't be able to access them. You can always come back within the next 90 days to upgrade your subscription.

  • Microsoft Learn is a free, online learning platform that allows you to learn Azure technologies at your own pace. Learning Paths combine modules that allow you to start with the basics, then move to advanced methods that address real-world challenges.