What happens with the products if I don’t upgrade?

If you decide not to upgrade at the end of 12 months or after you’ve exhausted your 100 USD credit, whichever occurs first, any products you’ve deployed will be decommissioned and you won’t be able to access them. You can always come back within the next 90 days to upgrade your subscription.

Related questions and answers

  • Managed Instance allows for scaling compute and storage independently. Customers pay for compute measured in vCores, storage and backup measured in gigabytes (GB).

    Managed Instance has two price options:

    • Licence included: Excludes Azure Hybrid benefit for SQL Server. This option is for customers who choose not to apply their existing SQL Server licences with Software Assurance to Managed Instance.
    • Base rate: Reduced price that includes Azure Hybrid Benefit for SQL Server. Customers can opt into this price by using their SQL Server licences with Software Assurance.
  • Managed Instance is billed on a predictable, hourly rate based on the service tier, provisioned compute in vCores, provisioned storage and backup in GB per month. Backup storage up to 100 per cent of your total database storage is included; beyond this, you’ll be billed in GB per month.

  • Enterprise Agreement (EA)customers can purchase Azure Standard and ProDirect technical support through their reseller or Microsoft sales representative. Developer support is not available through an EA. For customers interested in Unified or Premier Support, please work with a Microsoft sales representative.

  • Currently, the virtual machines offered under the three promos will be available for on-demand deployment until 31 October 2020. The promo virtual machines deployed before that will continue to run. However, these virtual machines will not be available for new deployments after the promo end date.

  • You can easily access Azure Support by going online to the Azure portal and submitting a support request. Access to subscription management and billing support is included with your Microsoft Azure subscription, and technical support is provided through one of the Azure Support Plans. For step-by-step guidance for the Azure portal, see How to create an Azure support request. Alternatively, you can create and manage your support tickets programmatically using the Azure Support ticket REST API.