What are my options to receive technical support if I don’t have a support plan?

You can raise questions on our Azure Forums. The forums are an online resource where you can connect with other Azure customers and experts to ask questions, share experiences or find solutions. There are two forum options: MSDN and Stack Overflow. MSDN is a Microsoft online property; Stack Overflow is not associated or affiliated with Microsoft.

  • Technical support benefits may be available even if you don’t have a support plan. If you are a member of certain programmes such as MPN, MSDN or BizSpark, you may be eligible for limited Azure Support benefits from those Programmes. Please refer to your service terms and conditions to understand your support options and benefits.
  • Your Azure subscription includes access to subscription management support (e.g. billing, quota adjustment, account transfer) at no additional cost. You can get started with your request in the Azure portal. In addition, Microsoft Azure subscriptions include access to the Azure Status Dashboard and the Azure Forums to help you troubleshoot issues.

Related questions and answers

  • Your Azure for Students subscription will provide you with access to certain software developer tools available to download for free. You must have a current, active Azure for Students subscription to access the software developer tools. Once you have signed up with Azure for Students, you can download this software through the Education Hub.

  • We use your phone number for identity verification.

  • As long as you have verified your academic status within the past 12 months, you will have access to this offering.

  • We encourage you to consider an Azure Free Account.

  • No, you can’t apply your credit to Azure Marketplace offers. However, many Azure Marketplace partners offer free trials and/or free tier plans for their solutions.

  • There is a limit of one subscription per person.