What are my options to receive technical support if I don’t have a support plan?

You can raise questions on our Azure Forums. The forums are an online resource where you can connect with other Azure customers and experts to ask questions, share experiences, or find solutions. There are two forum options: MSDN and Stack Overflow. MSDN is a Microsoft online property; Stack Overflow is not associated or affiliated with Microsoft.

  • Technical support benefits may be available even if you don’t have a support plan. If you are a member of certain programs like MPN, MSDN or BizSpark, you may be eligible for limited Azure Support benefits from those Programs. Please refer to your service terms and conditions to understand your support options and benefits.
  • Your Azure subscription includes access to subscription management support (e.g. billing, quota adjustment, account transfer) at no additional cost. You can get started with your request in the Azure Portal. In addition, Microsoft Azure subscriptions include access to the Azure Status Dashboard and the Azure Forums to help you troubleshoot issues.

Related questions and answers

  • All APIs in the S1 tier are charged at a flat rate of $5 per 1,000 transactions. Learn more about Azure Maps pricing

  • You can change the configuration of your Azure Maps account at any time. For instructions on how to make changes in the Azure portal, please see the documentation on managing the pricing tier of your Azure Maps account.

  • Microsoft is committed to ensuring your privacy. When you sign up for Azure using GitHub, the profile information that’s requested is used to check for the presence of an existing Microsoft account and to create a new account if needed. Once your information enters the Microsoft ecosystem, it’s protected by our terms of service and we don’t share it without your permission. Connecting your GitHub identity to a Microsoft account will not give Microsoft access to your code.

  • You can manage the connection between your GitHub account and Microsoft account on the personal settings page under the Applications tab.

  • With GitHub identity support, you can use your existing GitHub account in place of a Microsoft account on Azure and other Microsoft sites. Learn more

  • To sign up for an Azure free account, all you need is a phone number, a credit or debit card, and a GitHub account or Microsoft account username (formerly Windows Live ID). Create your Azure free account