What are Azure Support Benefits and how do I get them?

Access to Azure technical support requires a paid support plan. However, some Microsoft programs could give you access to Azure technical support via Support Benefits even if you don’t have a paid support plan. The following programs include Azure Support Benefits:

Each of these programs will give you different support benefits, from response times to the number of requests that can be submitted. Please check the details of each program from the links above for more information.

There are also some programs like MSDN and BizSpark Plus that give you other Microsoft Azure Benefits on top of access to Technical Support, such as monthly usage credits, free services and discounted consumption rates. Check the details of these programs for more information.

Related questions and answers

  • All APIs in the S1 tier are charged at a flat rate of $5 per 1,000 transactions. Learn more about Azure Maps pricing

  • You can change the configuration of your Azure Maps account at any time. For instructions on how to make changes in the Azure portal, please see the documentation on managing the pricing tier of your Azure Maps account.

  • Microsoft is committed to ensuring your privacy. When you sign up for Azure using GitHub, the profile information that’s requested is used to check for the presence of an existing Microsoft account and to create a new account if needed. Once your information enters the Microsoft ecosystem, it’s protected by our terms of service and we don’t share it without your permission. Connecting your GitHub identity to a Microsoft account will not give Microsoft access to your code.

  • To sign up for an Azure free account, all you need is a phone number, a credit or debit card, and a GitHub account or Microsoft account username (formerly Windows Live ID). Create your Azure free account

  • With GitHub identity support, you can use your existing GitHub account in place of a Microsoft account on Azure and other Microsoft sites. Learn more

  • Tax is not included in Azure virtual machines pricing. It’s added separately. Learn more about Azure pricing for Linux and Windows virtual machines.