Dynamics 365 for Customer Insights Pricing

Dynamics 365 for Customer Insights helps you to grow your business by driving exceptional customer experience. Bring together disparate customer data sets to shed light on every aspect of the customer journey. Gather data and insights for unique, customer-centric campaigns. Empower your organisation with accessible, intelligent Insight. Accelerate time to value with a fully finished application and embedded intelligence.

Pricing details

Customer Insights pricing is based on the profiles and interactions modelled. All storage, computing and hosting for applications leveraging this data is provisioned and included in the pricing.

Customer Insights is currently in preview and the pricing below reflects a preview discount.

Tier Included Price
Basic 100,000 customer profiles
1,000,000 Interactions

Support and SLA

  • No SLA during preview period
  • Flexible support plans starting at $29.0/month.



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