TOPdesk offers a powerful, user-friendly service management tool to support your ITSM processes. Discover how our software can benefit your organization with our best practice demonstration account.
Features of your demo account:
- Call management: allocate and process incoming calls with ease, inform callers of progress, and effortlessly share processing information with other operators.
- Management dashboard: create a custom overview of your important reports and KPI.
- Asset management keep track of your company assets’ warranty, depreciation, location, status, and who is currently using them, and view the most important information at a glance in the graphical CMDB.
- Resource management: see which colleagues are on duty, view their workload, and allocate incoming tasks.
- Workflow management: standardize common workflows using templates, stay on top of complex processes with clear overviews and minimize management time with activity dependencies.
- Self-service portal: let your end users log and update their own calls, and track call progress – all in a single web portal.
- Custom forms: ensure your customers always supply the right information via the Self Service Desk with custom forms.
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Prices are based on an hourly price model