Azure Invoicing

You can submit a request to pay by invoice by contacting us either via website (if you have already created a subscription), by email or by phone. Once your request has been approved, you will be provided instructions on how to set up your subscription for the invoice payment method. *

Before you begin:

Please have the following information at hand:

  • Your name
  • Are you a new or existing Azure customer?
  • Microsoft Account, also known as the Windows Live ID (the one you will associate with your Azure account)
  • Company name
  • Company website URL
  • Preferred email address
  • Billing address
  • Country
  • Phone number

Request via email:

Email your support request with the required information above to wapteams@microsoft.com.

Request via phone:

To access phone based support, call 1-800-867-1389.

Request via website:

If you already have an Azure subscription, please follow these steps to submit a support request to pay by invoice:

  1. Initiate a support request by clicking on this link and enter your Microsoft Account credentials.
  2. Select your subscription in the "Subscription" menu.
  3. Select the "Billing" option in the "Support Type" menu.
  4. Select your country in the "Country/Region" menu.
  5. Select your language in the "Language" menu.
  6. Select the "Create Ticket" button.
  7. Select the "Request invoice mode of payment" option in the "Problem Type" menu.
  8. Select your offer type in the "Category" menu and click "Continue".
  9. Fill in your contact information and click "Continue".
  10. Fill in the required information and click "Submit".

*  A credit check may be required depending on the amount of credit required. In these instances, customer support will provide you with a credit check application. After submission, the credit application can take 5-7 business days to process.