- How does Multi-Factor Authentication billing work?
On a 'Per User' basis, we bill for every user that is provisioned with Multi-Factor Authentication, prorated daily. On a 'Per Authentication' basis, we bill for every block of 10 authentications (partial blocks will be billed as 10), billed monthly.
- Is the use of Multi-Factor Authentication free for administrators?
Use of Multi-Factor Authentication is free for Azure Active Directory Global Administrators when the corresponding Azure Active Directory has not been provisioned with Multi-Factor Authentication for directory users. When using for free to secure administrator access, advanced configuration options and reporting are not available.
- Can I switch between 'per user' and 'per authentication' billing models at any time?
The billing model is selected during resource creation and cannot be changed once the resource is provisioned. It is possible, however, to create a new Multi-Factor Authentication resource to replace the original. Please note that user settings and configuration options cannot be transferred to the new resource.
Multi-Factor Authentication does not provide a deployment region option as other Azure Services do. Please refer to the Privacy page for further details on location of customer data.
Support and SLA
Technical support for all Azure services released to General Availability, including Multi-Factor Authentication, is available through Azure Support, starting at /month. Billing and subscription management support is provided at no cost.
We guarantee 99.9% availability of Azure Multi-Factor Authentication. The service is considered unavailable when it is unable to receive or process authentication requests for the Multi-Factor authentication provider deployed in a customer subscription. Availability is calculated over a monthly billing cycle.
Download Multi-Factor Authentication SLA